It started when I reluctantly entered my email address to be contacted when my size was back in stock. Now, honestly, when has that ever worked for anyone? Well, it worked for me. I bought them on the spot because they made it clear a return would bring no headaches. They arrived. The packaging was stellar, the smell of the leather seriously kinda turned me on, not going to lie, and on they went. I have to confess that I'm clearly late to this very well established game at Taft. That said, the statement of better late than never could not be more appropriate. I tried them all, you name them, I've tried them, and up to now, no boot has been better and more comfortable than my BRAND NEW, yes BRAND NEW and not even BROKEN IN YET Rome Boot. I was apprehensive to wear them on the train and for the day knowing I'd be on my feet, but they stayed true and perfect the entire day, no barking dogs, just happy feet. I'm coming back for more, rest assured of it.