Defective Rome Boots & Sizing Issue with Sterling Loafers
"Unfortunately, the boots arrived looking as though they had already been tried on. The laces were loose, there were no protective inserts inside, and the inside of the shoebox was dirty. More concerning, when I tried them on, I felt something sharp inside one boot. After inspecting it, I found that one of the internal metal studs was protruding through the lining, making the boot uncomfortable to wear. This is clearly a quality control issue and should never have passed inspection. I expected much better from a brand in this price range."







