All TAFT shoes & boots are made by hand, built to last, and warranted to be free of defects in material and workmanship one year from date of purchase.
Our warranty is an expression of our confidence in our meticulous work and dependable service. In the rare event of a defect under this warranty, we will, at our option, repair or replace the product.
ORIGINAL RECEIPT/ORDER NUMBER
All warranty claims must be made with original receipt or order number.
PURCHASED DIRECTLY FROM TAFT
Items must be purchased directly from our website or stores. Third party seller websites do not qualify.
TO BEGIN A CLAIM
Please email us at firstname.lastname@example.org and we are happy to assist you with any warranty questions.
We can only guarantee shoe care products purchased from TAFT and used as directed. Please verify your shoe care products are designed for crust leathers. Exclusions based on improper use and wear & tear apply.