The Paris Shoe in Coffee

This review will be split into three parts:

* In-store experience: The manager at Hudson Yards (Carlos, I believe) was awesome. His knowledge of the product was great and he definitely took his time with no rushing. Allowed to try on styles to get an idea of my fit, and the usual shindig. We finally settled on "The Paris Shoe in Coffee" (my girlfriend was buying it for my birthday!), yet it was only available in the boot style. However, Carlos aware of their internal system was able to find a product at a different location and shipped it directly to us, and that was awesome!

* Receiving the shoe: Long story short - We received the incorrect shoes! Systematically, we ordered and bought the correct shoes. We surmise that whoever physically handled the shoes, accidentally saw "Prince" for "Paris," so human error.

* Return to the store and re-order: I sadly forgot the gent that assisted us. But he took the return, rescheduled a shipping to our apartment, and even gave a follow-up call per request! Since there was no "systematical incorrect order," nothing else could be emailed because it was correct. But the call was reassuring. And just like in-store, the shoes FIT beautifully!

The only reason I do not have a picture, is I like using my own coloured laces for contrast. Sadly, the usual place I buy them no longer sell laces. So I have to research that now...but what you see online, is precisely the style you expect. Actually, I am going to add pictures now!