The first time I ordered black sneaker, but I needed a bigger size so I called customer service and the gal was super friendly and recommended a different color which I declined because I wanted a black sneakers. She said not a problem and my card was credited. I was so impressed by customer service and check this out, the box in which shoes are shipped is unbelievable awesone! I missed the box! So I bought the honey sneakers. Now, if the box is great, the sneakers are beyond greatness. The soft leather, interior soft linen leather..wow!!! My sneakers are so comfortable, just a beautiful feeling. I changed the white laces for leather laces. When I put on my sneakers, I'm wearing TAFT's philosophy and leadership.