- Customer service
The Jack boot is one of my all time favorite shows. I have 3 pairs in 3 different colors and wear them nearly everyday to work. They are stylish, comfortable and functional. I have had some issues with the shoe laces and them ripping very early on in the wearing of them. I’ve already had to email about one set of replacement laces in just one year of use. But still overall I love them.
I have two pair of Taft Boots, First Generation Dragon Boot in Rust, and Rome Boot in Black. Taft makes a quality product at a reasonable price. Very comfortable boots, great customer service. 5-Stars !
I believe I've had these boots for well over 5 years now, and they still look as good as how they arrived. They are the most comfortable shoe that I own, period. I don't make many guarantees, but I will guarantee a compliment on these boots with every wear. I've walked the city up and down in them, through the snow and the rain. They've held up magically through the years, and I highly recommend these versatile boots.
I wear my Taft Boots almost every day. I get compliments all the time and they are great boots. They are durable and when I've had issues customer service has been nothing but amazing to work with.
Fit was expected without surprise. Quality of materials and workmanship are tops and customer service, ie, replacement laces, provided promptly and without restrictions. In short, while not the least expensive boots, you do get what you pay for.