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Free Shipping & Exchanges in the US

End of Summer Sale FAQ


The End of Summer Sale is here! Shop select shoes and sneakers at 20% off through the 27th. Don’t wait! This is our only sale of the season.


The styles that are in the End of Summer Sale collection will be available during the sale. Some styles may be sold out and will not be restocked for the sale. If there is a style you want and quantities are limited currently, we recommend that you purchase before the sale.

Rain checks will not be offered and styles featured as Coming Soon will not be included in the sale.


Due to the increase in order volume that comes with the End of Summer Sale, our usual shipping time is not guaranteed. We will ship orders as soon as possible. When we ship your order, you will receive an email confirmation with tracking information. 


Returns are accepted on sale items within the contiguous US 14 days from purchase (with the exception of Last Chance merchandise - these are FINAL SALE and will not be accepted for return / exchange). Returns will be subjected to a $10 restocking fee per item returned (and automatically deducted from the amount of the refund).

Returns will NOT be accepted on any item purchased from the Last Chance collection. All Last Chance products are FINAL SALE. 


Exchanges will be accepted on shoes purchased during the sale (excluding Last Chance products) up to 30 days from the date of purchase. Exchanges will still be free, but we cannot guarantee that we will have the style you need in stock. We expect things to sell out very quickly and most likely, the shoes you need will not be available to accommodate an exchange. If this is the case, you can exchange for store credit.

Exchanges will NOT be offered on styles that are unavailable or out of stock during the sale. Exchanges will NOT be offered on a style other than what you ordered. For example, if you ordered the Jack Boot in Black during the sale, you may not exchange for the Jack Boot in Grey/Oxblood (which was already sold out during the sale). 


There is no discount code for this sale. All prices will be as marked. All other discount codes, including first-time purchase offers, will not be permitted during the sale. If you have in-store credit or a gift card you would like to use, you may apply it to your purchase. 


Please know your size before the sale begins. You can find your size by visiting any shoe or sneaker page and navigating to "Find my size" above the size selection boxes (the sizing guide is specific to each shoe / boot). You can also text us, email us, ask a friend who already owns a pair, or reach out on social media if you aren’t 100% sure. Knowing your size is critical.

We expect many styles to sell out within the first minutes of the sale. Please check out the site ahead of time, know your size, and know which pairs you want and be ready. If you really want something, get it now. It may not be available during or after the sale.

MAKE AN ACCOUNT ON THE WEBSITE (products are not held in cart)

To make the checkout process as quick and easy as possible, please make an account on the website before the sale. Many people skip this step, but this is often the difference between you getting the shoe you want or seeing it sell out at checkout. 

Your cart selection is not reserved until you click the button to actually submit payment. Adding the product to cart is not enough. Making an account ahead of time automatically fills out your billing and shipping information so that you can jump straight to the payment page and ensure you get the shoe and size you need. 


Once an order is submitted, it immediately goes to our warehouse. If you made a mistake or need to make a change to your order, please contact us within 30 minutes. We'll happily attempt to correct your order if it is still pending with our warehouse and has not been picked and ready for shipment. We cannot guarantee any changes will be reflected after the 30 minute mark.


If you experience any issues at checkout like the page not loading or requiring multiple re-loads and it leads to multiple 'pending' charges on your card or bank account - don't worry! These are just temporary holds that won't move beyond a 'pending' status. In other words, you will NOT be charged twice for one pair of boots/shoes, even if in the short term it may appear that way.  


In an effort to make our products more accessible, we have partnered with Afterpay to offer a monthly payment option at checkout. Shop now. Enjoy now. Pay later. Please note that Afterpay is available as a payment option at checkout AFTER you have input the customer information, selected your shipping method, and are at the payment step.

Find My Size

Sizing Guide

How To Measure

For fail proof measure please take the time to measure your foot.
  1. Put a piece of paper on the ground next to a wall
  2. Standing firmly on the piece of paper with your heel slightly touching the wall, mark the paper where your foot is the longest (most likely at the tip of your big toe)
  3. With a ruler, measure the distance from the wall to the mark on the paper (indicating the longest part of your foot)
  4. Take that measurement and match it with a measurement in the “Inches” column in the size chart.
    • Wear socks when measuring your feet
    • Measure your feet at the end of the day, as your feet tend to expand throughout the day
    • Measure both of your feet, as one may be bigger than the other

Sizing Guide

All Taft shoes are designed to match standard US dress shoe sizes. However, to ensure the perfect fit, please make sure:
size d
All our shoes are standard D width. If you have wide feet, please select next size up.
size inbetween
If you wear in-between sizes, please size down for Taft boots and shoes.
size sneakers