Ratings & Reviews
Great customer service
Unfortunately, Taft sent me the wrong size first, and I couldn't send the boots back because they were forwarded outside of US. Nevertheless, Taft made a full refund and even discount for a new pair! Quality of workmanship and materials is perfect. Can't wait to start wearing them!
After the fourth time we worked out a good deal
Let me start out by saying that I very much enjoy the boots in the winter months, however attaining the boots was a near epic and agonizing journey. I decided that I would buy the boots during the black Friday sale. I was so excited to get them after arriving home from my in-laws place after Thanksgiving, but they weren't shipped on time. The boots finally came in over a week late, with an apology email and $50 off the next pair of shoes. The first pair of boots that arrived were a size too small (despite seeking sizing help from a Taft associate); I sent the boots back for one size larger. The second boots arrived and were super comfortable, but they came with this weird raised pimple like imperfection right on the toe of the boot with a little scratch right next to it. When I contacted Customer Service they offered me $25 off the boots to keep them. I decided to send them back in for a new pair and had to pay for the shipping. The third pair came with terrible blotching on the leather. These boots looked terrible! So I sent them back and asked for another pair. At this point Taft gave me $75 off my next purchase. The fourth pair that I received was the exact same pair that I had received the second time with the pimple and scratch. I was getting upset by this point because I was trying to buy a $300 pair of boots that looked in passable condition, but Taft was having a hard time making that happen. At this point it was January 26 and I tried to buy the boots on Black Friday. Then Lana from Customer Service allowed me to combine the discounts from the late shipping and the $75 for the trouble with the first three pairs of shoes, and took $100 off the cost of the pimple shoes. In my mind this made me feel like I was being treated fairly. I like the boots, but I am not sure about the Quality Control measures at Taft. Customer service staff worked hard to make the problem right.
Where Do I Start
These boots are THE BEST! I love to wear them casually, and are plenty comfortable for long days on your feet. Stylish, comfortable, great color, and nice fit all packed into one. One of my boots the leather tongue was a little still at first but otherwise they are super quick to break in and are all around comfortable. Really enjoying this color as well. PLEASE BRING BACK THE BEIGE VIKING BOOTS SO I CAN BUY THEM *crying face*
I love my Viking boots the fit and comfort are great. They are a very well made boot.
Might be the perfect boot. Comfort, function, and style all in one.